Privacy Policy

SetMaster Pro is a sole trader business based in the United Kingdom, operating under the trading name SetMaster Pro.

Data Controller contact: privacy@setmasterpro.com

2.1 Account data

• —Email address
• —Display name or DJ/artist name
• —Encrypted password (we never have access to your plain-text password)
• —Account creation date

2.2 Billing data

• —Stripe customer and subscription ID
• —Subscription tier and status
• —Billing history (amounts and dates only — no card details)
• —Billing country for tax purposes

2.3 Usage data

• —File metadata (filename, size, upload timestamp)
• —Mastering jobs (profile selected, format, status)
• —Monthly usage count
• —Login timestamps and IP addresses

2.4 Audio files

Audio files are stored temporarily for processing only. We do not listen to, transcribe, analyse, or use your audio for any purpose other than the mastering service. Files are automatically deleted after your plan's retention period (3–30 days).

2.5 Technical data

• —IP address
• —Browser type and version
• —Device type
• —Pages visited and time spent
• —General geographic location (country level)

We do not sell your personal data. We do not share data with third parties for their marketing purposes. We use the following processors:

For US-based processors, Standard Contractual Clauses (SCCs) are in place to protect your data.

6.1 UK and EU users (UK GDPR / EU GDPR)

• —Right of access — request a copy of your personal data
• —Right to rectification — request correction of inaccurate data
• —Right to erasure — request deletion of your personal data
• —Right to restriction — request we limit processing in certain circumstances
• —Right to data portability — receive your data in a machine-readable format
• —Right to object — object to processing based on legitimate interests

6.2 California residents (CCPA/CPRA)

• —Right to know — request disclosure of categories and specific pieces of personal information collected
• —Right to delete — request deletion of your personal information
• —Right to correct — request correction of inaccurate information
• —Right to opt out of sale — we do not sell or share your data for advertising; no action needed
• —Right to non-discrimination — we will not discriminate for exercising your rights

To submit a CCPA request, email privacy@setmasterpro.com with subject "California Privacy Request". We respond within 45 days.

6.3 Canadian users (PIPEDA)

You have the right to access your personal information and challenge its accuracy. Contact privacy@setmasterpro.com.

6.4 Australian users (Privacy Act 1988)

You have rights under the Australian Privacy Principles including access and correction. Contact privacy@setmasterpro.com.

SetMaster Pro is based in the United Kingdom. Your data may be transferred to and processed in the UK, EU, and USA. We ensure all transfers are protected by appropriate safeguards including Standard Contractual Clauses (SCCs).

• —Encryption in transit (HTTPS/TLS)
• —Encrypted password storage (bcrypt)
• —Access controls limiting data access
• —Regular security reviews
• —Security-certified cloud providers (AWS, Supabase)

The Service is not directed at children under 18. We do not knowingly collect data from children. Contact privacy@setmasterpro.com if you believe we have collected data from a child.

UK: Information Commissioner's Office — ico.org.uk — 0303 123 1113

EU: Your local member state data protection authority — edpb.europa.eu

Australia: OAIC — oaic.gov.au — 1300 363 992

Please contact us first at privacy@setmasterpro.com — we aim to resolve all complaints within 14 days.

SetMaster Pro — privacy@setmasterpro.com — setmasterpro.com